This document is part of Know Apnoea’s terms of use, and by using, you agree to the terms of this privacy policy and the terms of use. Please read the terms of use in their entirety.

Our privacy policy covers information gained via our website, social media, telephone, email, letters, other correspondence and in person.

Our website contains hyperlinks to third party websites. These websites have their own privacy and use of cookies policies which we strongly recommend you review. We accept no responsibility or liability for the privacy practices of these third party websites and you utilise these sites at your own risk.

What information may be collected and how will it be used?

There are several times when we may need to collect, move and store your personal information:

1. When you visit our website

We will store your IP address on our server. We will also use your IP address for analytics and usability testing. This may involve sharing your IP address with Google. We also collect the digital signature of your device and timestamp.

We may also use your IP address and device’s digital signature to block any disruptive use of our website.

2. When you sign up to our newsletter

We will collect your e mail address and full name. We will provide these details to an external company (Mail Chimp) to ensure you receive our monthly newsletter by e mail. We use industry standards to encrypt your data when in transit and keep your data safe on our servers.

If you no longer wish to receive our newsletter you can contact us or click the ‘unsubscribe’ button on the newsletter and we will remove you from our mailing list. However, Mail Chimp may retain your details for legal requirements. We strongly advise you to review the terms and conditions, privacy and cookies policies of Mail Chimp before subscribing to our newsletter. We accept no responsibility or liability for the privacy practices of Mail Chimp and you utilise this service at your own risk.

3. When you purchase an e book on our website

We will collect your e mail address and full name. We will provide these details to an external company (Paypal or Stripe) to process payment. We use industry standards to encrypt your data in transit and keep your data safe on our servers. We accept no responsibility or liability for the privacy practices of Paypal or Stripe and you utilise these services at your own risk.

4. When asking a question in our question and answer section

You have the option of providing us with your first name and country of residence. This is voluntary and can be anonymous. If you provide us with your first name and country of residence we will display these alongside your question on the front end of the website.

You also have the option of providing your e mail address so we can let you know when your question has been answered. This is voluntary but if you do provide your e mail address this will be stored on our server. We use industry standards to keep your data safe on our servers.

5. When posting a comment

We will collect your e mail address and full name. Your name will be displayed alongside your comment on the front end of the website. Your details will be stored on our server and we use industry standards to keep your data safe.

When will we contact you?

If you have provided us with your e mail address, we will contact you:

  • If you would like to start receiving our newsletter.
  • To send you our newsletter
  • To confirm you have been removed from the mailing list if you wish to stop receiving our newsletter
  • If you submit a question
  • When your question has been answered
  • When any further comments are made regarding your question
  • If you submit a comment
  • If we receive any content from you that we would like to share with our readership.

If you reach out to us via social media, we will reply via social media.

Will personal information be shared with anyone else?

Your personal details will be stored on our server but not passed to a third party other than Mail Chimp, Paypal or Stripe unless disclosure is permitted or required by law.

If you choose to engage in social media we assume you have consented to the publication of your personal information.

We will only pass your details to Mail Chimp if you would like to receive our newsletter and only to Paypal or Stripe if you purchase an e book on our website. We expect these third parties to strictly adhere to our mandate and not to use your personal details for any other reason than the specific service they provide but accept no liability if they do not.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control. We may need to share personal information with our agents in order to provide products or services to you. Unless we tell you differently, our agents do not have any right to use personal information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information with our agents.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

What about reprehensible content?

If you post or e mail reprehensible or defamatory content on our website or social media associated with Know Apnoea, we will use your IP address, device’s digital signature and any personal information to block your use of our site. If the content is unlawful we may pass any relevant information to law enforcement agencies.

If defamatory or otherwise illegal content is found on our website it will be removed as soon as possible. Please note: the views and opinions of the authors and contributors to this site do not reflect those of the site owners.

Young people under the age of 18

If you are under the age of 18 years please gain permission from a parent or guardian before providing us with your personal details.

Some of our website content may not be suitable for those under the age of 14 and we recommend adult supervision when accessing our website.

Removing a comment

If you have posted a comment on our website and wish to remove it, you can fill in the contact form or e mail us with your request. We will remove your comment as soon as possible after receiving your request.

Changes to the privacy policy

We may amend this privacy policy from time to time. Use of information we collect now is subject to the privacy policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the website. A user is bound by any changes to the privacy policy when he or she uses the services after such changes have been first posted.

Use of cookies

Locally stored cookies are enabled on Know Apnoea. By using our site we assume you accept our use of cookies. We use cookies for the following reasons:

  • Cookies help us to identify your device so we can save your details when you make a comment or ask a question on our website. This means you do not have to repeatedly input your details every time you interact with our website.
  • When you add an eBook to your shopping cart cookies help to save your choice.

Use of third party cookies on our website

We use Google Analytics to help improve our website. Google Analytics use cookies to find out how you use our website to enable us to optimise your experience. If you use our website we assume you accept the use of cookies by Google Analytics.

If you do not wish to receive cookies from our website or Google Analytics please change the cookie settings in your browser.

If you have any further questions about our privacy policy, please contact us using the form below.

Contact us

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